Newsdesk tracker
Outbound rules tracker
Law, regulator, court and carrier changes that affect sales calls, texts and email. Every row links the primary source and the story where we reported it.
| Date | Who and where | What changed | Key date | Source and story |
|---|---|---|---|---|
| Takes effect | FCCUnited States · Calls and texts · Regulator | The FCC's revised consent revocation rules in FCC 26-67 take effect on 25 November 2026. A sender that designates a reply text as the exclusive way to revoke consent must disclose it. | Source: Federal RegisterOur story: TCPA Text Messages: Do the Do-Not-Call Rules Cover Texts? | |
| Announced | TwilioUnited States · Texts · Carrier or platform rule | Twilio plans to introduce more specific error codes for rejected US A2P 10DLC campaign registrations. Its changelog entry lists 22 codes in three groups. | Codes start | Source: Twilio changelogOur story: Twilio Lists 22 A2P 10DLC Rejection Codes for December 9 |
| Filed | 49 state and territorial attorneys generalUnited States · Calls · Regulator | 49 state and territorial attorneys general asked the FCC to verify Robocall Mitigation Database filings before they go live and to make it harder for removed providers to return. | Source: National Association of Attorneys GeneralOur story: Robocall Mitigation Database: The FCC Plan and Who Files | |
| Published | ASICAustralia · Lead generation · Regulator | ASIC published Report 845 with a media release headlined as a final warning to licensees that using lead generators may put their licence at risk. ASIC reviewed 15 financial advice licensees. | Source: ASICOur story: ASIC Lead Generation Review: 35% of Clients at 15 Licensees | |
| Announced | FTCUnited States · Lead generation · Regulator | The FTC said its staff are sending warning letters to 25 companies that market or generate sales leads for healthcare plans. The letters do not allege any wrongdoing by any of the recipients. | Source: FTCOur story: FTC Warns 25 Health Plan Marketers and Lead Generators | |
| Filed | Circuit Court of LaSalle County, IllinoisIllinois · Calls · Court | A LaSalle County, Illinois court gave final approval to a TCPA class settlement of up to $1.1 million, all costs included, for 853 people called through the AI Rudder calling platform. The defendants deny wrongdoing. | Source: Final approval order on the court-authorized settlement websiteOur story: Altrua TCPA Settlement: $1.1M Cap Over AI Rudder Calls | |
| Announced | TwilioUnited States · Calls · Carrier or platform rule | Twilio Voice Integrity now covers Verizon too, so it reaches the spam-label engines of all three big US carriers. It previously registered numbers with the analytics vendors for AT&T and T-Mobile. | Source: Twilio changelogOur story: Twilio Voice Integrity Now Covers Verizon: Who Qualifies | |
| Decided | AGCOMItaly · Calls · Regulator | AGCOM fined Retelit Digital Services 700,000 euro and Tekmind 122,500 euro for failing to check numbers used by call centres, including spoofed ones. Its press release of 12 October 2026 announced the fines. | Source: AGCOMOur story: Cold Calling Laws in Italy: RPO Register, 15-Day Scrubs, TIM Fine | |
| Announced | TRAIIndia · Calls · Regulator | TRAI announced the Telecom Commercial Communications Customer Preference (Third Amendment) Regulations, 2026. A voice call that software places without a person dialing it is an A2P call and must be declared in advance. | Source: TRAI release via the Press Information BureauOur story: Cold Calling Laws in India: TRAI's 2026 Rules for AI Calls | |
| Published | FCCUnited States · Calls and texts · Regulator | The FCC released a draft Report and Order that would let callers designate any of three methods as the exclusive way to revoke consent. The FCC votes on the draft on September 30. | Vote | Source: FCCOur story: TCPA Revoke All Rule: What the FCC's September 30 Vote Changes |
| Announced | UOKiKPoland · Calls · Regulator | UOKiK fined a telemarketing firm PLN 308,728 and its president at the time PLN 100,000 for calling consumers without consent. The decision is not yet final. | Source: UOKiKOur story: Cold Calling Laws in Poland: Consent Before the First Call (2026) | |
| Announced | HighLevelUnited States · Texts · Carrier or platform rule | HighLevel's toll-free verification form now asks for a Privacy Policy URL and a Terms and Conditions URL. It says carriers will begin rejecting any new toll-free verification without both links on September 15, 2026. | Rejections start | Source: HighLevel changelogOur story: Toll-Free Verification Now Needs a Privacy Policy and Terms URL |
| In force | France (Law 2025-594, Decree 2026-662)France · Calls · Law | Telephone prospecting in France is prohibited by default. A call is lawful only if it concerns a contract already in force or the consumer gave prior agreement to be contacted for commercial prospecting. | Source: service-public.gouv.fr (French government)Our story: France Cold Calling Ban 2026: The Consent Rules for Agencies | |
| In force | European UnionEuropean Union · Calls · Law | Article 50(1) of the EU AI Act requires providers to design AI systems that interact directly with people so those people are told they are dealing with an AI, unless that is obvious. | Source: EUR-LexOur story: Cold Calling Laws in Germany and Austria: The AI Voice Agent Rules | |
| Decided | BundesnetzagenturGermany · Calls · Regulator | The Bundesnetzagentur fined a call centre €34,327: €32,000 for calls to consumers without consent and €2,327 for incomplete consent records. The fine is not final. | Source: BundesnetzagenturOur story: Cold Calling Laws in Germany and Austria: The AI Voice Agent Rules | |
| Proposed | FCCUnited States · Calls · Regulator | The FCC proposed an overhaul of the Robocall Mitigation Database in a Further Notice of Proposed Rulemaking in WC Docket No. 24-213. It was published in the Federal Register on September 9. | Reply comments due | Source: Federal RegisterOur story: Robocall Mitigation Database: The FCC Plan and Who Files |
| Approved | Pennsylvania General AssemblyPennsylvania · Calls and texts · Law | Act 47 of 2026 rewrote large parts of Pennsylvania's Telemarketer Registration Act. Sales calls are allowed only 9 a.m. to 7 p.m., Monday to Saturday. Robocalls need written consent and texts are covered. | In force from | Source: Pennsylvania General AssemblyOur story: Pennsylvania Telemarketing Laws After Act 47: 9 to 7, No Sundays |
| Decided | Seventh CircuitUnited States · Texts · Court | The Seventh Circuit held in Steidinger v. Blackstone Medical Services that texts are not telephone calls under 47 U.S.C. 227(c)(5). In federal courts in Illinois, Indiana and Wisconsin such a suit cannot rest on texts alone. | Source: Seventh Circuit opinion on CourtListenerOur story: TCPA Text Messages: Do the Do-Not-Call Rules Cover Texts? | |
| Announced | Government of SwedenSweden · Calls · Law | The Swedish government announced an inquiry into telephone sales that will examine an opt-in requirement and a possible ban. The report is due by 15 January 2027. | Report due | Source: Government of SwedenOur story: Cold Calling Laws in Sweden: NIX, Written Acceptance, Ban Inquiry |
| In force | Netherlands (announced by the ACM)Netherlands · Calls · Law | Since 1 July 2026 a company may phone a Dutch consumer, sole proprietor, vof or maatschap to sell something only with explicit prior consent. The customer exception was removed for most companies. | Source: ACMOur story: Cold Calling Laws in the Netherlands (2026): Bel-me-niet to Opt-In | |
| Adopted | Secretary of State for TelecommunicationsSpain · Calls · Regulator | A resolution of Spain's Secretary of State for Telecommunications gave the 400 code to commercial calls. Since 17 October 2026, sales calls in Spain must come from a nine-digit number starting with 400. | Mandatory from | Source: BOEOur story: Cold Calling Laws in Spain: Sales Calls Now Need a 400 Number |
| Published | CMSUnited States · Calls · Regulator | CMS's Contract Year 2027 final rule removed the requirement that 48 hours pass between completing the Scope of Appointment and the appointment itself, while keeping the advance agreement. | In force from | Source: Federal RegisterOur story: Medicare AEP 2026: What CMS Lets an AI Voice Agent Do |
| Decided | BundesnetzagenturGermany · Calls · Regulator | The Bundesnetzagentur fined a seller of finance and insurance products €50,000. Its callers posed as an independent advice service and disguised the sales purpose. The fine is not final. | Source: BundesnetzagenturOur story: Cold Calling Laws in Germany and Austria: The AI Voice Agent Rules | |
| Decided | Ninth CircuitUnited States · Texts · Court | The Ninth Circuit held in Howard v. Republican National Committee that a text is a call under 227(b), the autodialer and prerecorded-voice provision. The plaintiff still lost. | Source: Ninth Circuit opinion on CourtListenerOur story: TCPA Text Messages: Do the Do-Not-Call Rules Cover Texts? | |
| Published | Belgian data protection authority (APD)Belgium · Calls · Regulator | Belgium's data protection authority (APD) issued opinion 02/2026 on a bill that would make live sales calls opt-in and raise the sanction from level 2 to level 4. As of August 2026 the regime was still described as opt-out. | Source: APD (Belgian data protection authority)Our story: Cold Calling Laws in Belgium: Opt-Out Today, Opt-In Bill Pending | |
| In force | AGCOMItaly · Calls · Regulator | AGCOM has had carriers block international calls that spoof an Italian mobile number since late November 2025, extending an earlier block on spoofed fixed numbers under the same 2025 resolution. | Source: AGCOMOur story: Cold Calling Laws in Italy: RPO Register, 15-Day Scrubs, TIM Fine |
How to read this table
Each row is one dated change that we reported in a story. Date is the day the source announced, decided or published it. Key date is the day it starts or the next deadline, when the source gave one.
This is general information, not legal advice.
How rows get here
A row is added when we publish a story about the change. It links the page that owns the fact and our story. Rules and prices move after a row is written, so check the source before you act.
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