September 24, 2026. On September 30 the Federal Communications Commission votes on a draft that would rewrite the TCPA's consent revocation rules before the most feared part of them ever takes effect. The public draft, a Report and Order and Further Notice of Proposed Rulemaking in CG Docket 02-278, was released on September 9. If it is adopted as written, businesses that send appointment reminders, missed-call texts or AI-assisted calls could name a single opt-out method and stop processing every other kind of request, and an opt-out from an informational message would no longer have to cancel everything else.
What the draft would change
The operative text is the proposed new wording of 47 CFR 64.1200(a)(10) in the draft document:
- Callers may designate any of three methods as the exclusive way to revoke consent: an automated, interactive voice or key press opt-out mechanism on a call; a reply text using one of "stop," "quit," "end," "revoke," "opt out," "cancel" or "unsubscribe"; or a website or telephone number designated to process opt-outs.
- The designated method must be disclosed clearly and conspicuously on the call or in the text. A caller that designates one is not required to process revocation requests made by any other means.
- An opt-out in response to an informational call or text, meaning one with no advertising or telemarketing, may be treated as applying only to that category of informational messages.
- An opt-out in response to a marketing call or text still revokes consent to all future marketing calls and texts from that caller.
- If a texting protocol cannot accept replies, each text must say so and give reasonable alternative ways to opt out.
- Callers that do not designate an exclusive method stay under today's standard: any reasonable means, with a rebuttable presumption that the consumer revoked consent.
- Every valid request must still be honoured within a reasonable time, not to exceed ten business days.
The draft says the amendments take effect 30 days after Federal Register publication and supersede the "revoke all" provision whose effective date had been waived until January 31, 2027. An independent summary from Hall Render reads it the same way.
What stays open
The further notice asks whether to shorten the ten business day window, require two-way texting so consumers can always revoke by reply, require callers to offer a way to revoke consent to all robocalls, and how revocations should apply to affiliates. Comments would be due 30 days after publication and replies 60 days after. Each of those could tighten the rule again, so treat the adopted order as a floor, not a finish line.
What it means for operators
- Nothing changes today. This is a draft, and the FCC notes the Commission's final resolution may differ. Until the new text is published and in force, the current rule applies: any reasonable method, honoured within ten business days.
- Choose your exclusive method now. For most SMS flows it will be the standard reply words, and for voice the key press or interactive voice mechanism. Put the disclosure into every template and script so it is already on the message when the rule lands.
- Tag every message as informational or marketing. Under the draft, the scope of an opt-out depends on which kind of message it answered, so your CRM needs consent recorded per category, not as one yes or no field.
- Keep honouring spoken opt-outs on AI calls. The draft relieves designating callers of processing other means, but the final text may change and state laws have their own rules. We explain the current position in our guide to AI voice agent opt-outs.
If you run reminders and follow-ups through an automation platform, map where each message's consent category lives before September 30. It is the first thing we check in a TCPA-compliant AI calling build, alongside the carrier limits covered in our note on 10DLC daily message limits.
Frequently Asked Questions
It is the part of 47 CFR 64.1200(a)(10), adopted in 2024, under which an opt-out in response to one type of robocall or text would revoke consent to all future robocalls and texts from that caller on unrelated matters. Its effective date was waived until January 31, 2027 while the FCC considered changes.
A draft Report and Order and Further Notice of Proposed Rulemaking in CG Docket 02-278. As drafted, it lets callers designate an exclusive opt-out method, scopes opt-outs from informational messages to that category, keeps marketing opt-outs broad, and takes effect 30 days after Federal Register publication.
Three: an automated, interactive voice or key press opt-out mechanism on a call; a reply text using stop, quit, end, revoke, opt out, cancel or unsubscribe; or a website or telephone number designated to process opt-outs. The chosen method must be clearly and conspicuously disclosed on the call or in the text.
Yes. The draft keeps the requirement to honour revocation requests within a reasonable time not to exceed ten business days, and its further notice asks whether that window should be shortened.